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Questions, Answered.
Yes, when a review breaks the platform's own content policies or the law. That covers far more reviews than most people expect: fake reviews, competitor attacks, reviews from people who were never customers, harassment, conflicts of interest and more. We build a documented case and take it through the official channels.
No, and anyone who promises that isn't being honest. A genuine customer describing a real experience fairly is usually protected. We assess every review before we accept it, and if we don't think we can remove it, we'll say so and it won't cost you anything.
It depends on the platform and how complex the case is. You'll get a fixed price per review before we start, with no retainers or hourly billing. Request a free quote and we'll give you an exact figure.
You get a full refund. You only ever pay for content that's successfully removed.
Most cases are resolved within 0–14 days. Complex cases, or platforms with slower review teams, can take longer. You'll get a realistic timeline before we start.
No. Never. Everything we do goes through the platform's official reporting, dispute and legal channels. That's also why removals stick.